SERVICE
Quality assurance
We conduct on-site management in strict accordance with the ISO 9001 quality management system, and have obtained ISO 9001, ISO 14001, ISO 45001, CE, AAA credit rating certification, etc. Our products have been inspected and approved by SGS, BV, MOODY, TUBOSCOPE and other international authoritative third-party organizations.
1. Raw material inspection: dimensional tolerance inspection, appearance quality inspection, mechanical performance test, weight inspection, raw material quality assurance certificate inspection
2. Inspection of semi-finished products: physical and chemical inspection, magnetic flux leakage, ultrasonic inspection
3. Finished product inspection: dimensional tolerance, appearance quality inspection, mechanical performance inspection
4. Inspection before leaving the factory: Before each shipment, we will arrange quality inspectors to go to the factory for final quality and packaging inspection, and relevant sales personnel will work with quality inspectors to ensure that everything we do is completely and strictly meet customer requirements .
01
Pre-sale service
1. Technical customization services, providing professional technical consulting services.
2. Adjust the design plan according to customer needs, and carry out detailed design of functional structure and other aspects.
3. Introduce the production process and product effect of various materials to customers in detail.
02
Sale service
1. Carefully review the contract and manufacture in strict accordance with the requirements of material, size and other process technology.
2. Implement the production plan according to the contract requirements, and promptly investigate and implement potential specific changes.
3. Regularly monitor the production progress and report the progress of the project to you in time.
4. Actively cooperate with customers' requirements in the production process, do a good job in every process from the perspective of technology and people-oriented, and provide timely and meticulous services throughout the process.
5. Repair, return or replace any damaged product throughout its entire shipping process.
03
After-sales service
1. Adhering to the belief of "customer first", the company has opened a 24-hour service hotline to ensure all-weather service.
2. If any quality problems occur during use, the company will designate professionals to analyze and solve them to ensure the normal work of users.